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We offer flexible scheduling but it helps to call two to three months in advance to properly promote and schedule your class. A memo of understanding will be developed between your organization and Specialized Rescue Training that discusses fees and all course details.

Host agency provides:

  • Classroom with white board or other writing surface
  • Television with DVD and VHS player
  • PowerPoint projector system
  • Large Screen
  • Coffee or other Drink of choice
  • Snacks for students during breaks – your choice

Classes typically begin between 8:30-9 a.m. and conclude between 4:30 and 5 p.m. with a one hour lunch break. Our staff normally teaches Monday thru Friday Some classes can range from 2-5 days in length. Schedules can be adapted to meet Your Site’s needs. Schedules and equipment needs vary according to the class you host.

We prefer to ship course manuals and supplies prior to the start date. Host agencies can choose to hand out these materials on the first day of class or distribute earlier for pre-course studying. We also ship teaching materials which need to be secured until the course begins. All boxes will be marked.

We recommend registering for courses as soon as possible as space can be limited, and being on the roster means you will receive any important updates and alerts regarding the course. However, you can register for a course up until two weeks before its start date.

  • There is a $25.00 late registration fee for each student that registers after the 14 day cutoff. 
  • Your Agency will receive a PROMO Code that should be used by all your personnel registering for the course.  Once registration is complete, we will invoice your agency for the students attending.

In the event that Specialized Rescue should cancel a class, all registrants would be notified a minimum of 7 days in advance.  All payments will be refunded within 30 days of a cancellation notice; however the registrant may apply the payment toward  any other course that Specialized Rescue offers.

Should Specialized Rescue  reschedule a class, all those registered for that class will be notified a minimum of 7 days in advance of the scheduled class date.  Those individuals already registered for that class will be given first opportunity to reserve seating in the newly rescheduled class.  Registration fees paid for a class that has been rescheduled can be refunded in full or credited to the registration fee of the rescheduled class.

Should any of your employees register and pay (INCLUDES PURCHASE ORDERS) for a class and then be unable to attend, they should log in to our site and cancel at least 14 days prior to the scheduled class.  In order to qualify for a for a 50% refund, students (or their employing agencies) must cancel attendance no less than two weeks prior to the commencement of the course.  Cancellations must be received via our website admin area. A confirmation of receipt and a cancellation number must be obtained from the coordinator.

  • Your agency can substitute an employee of your choice as long as they meet all prerequisites and have the precourse work completed prior to the first day of the course.

Cancellations made within the two week time period prior to the start of the course are subject to forfeiting 100% of the class registration fees.

  • If you cancel with 14 days notice or more, you have the option of transferring credit for the full amount toward any class on the current specialized Fire and Rescue class schedule or any class  should hold in the future.
  • Substitutions of students may be made at any time.
  • Please call us immediately if you have any questions.

Classes that are scheduled to go must meet minimum attendance requirements.  While we try to accommodate everyone, seating for classes are limited.  Registration is accepted on a first come- first served basis until sold out.  Failure to attend a class without prior cancellation does not relieve an enrollee's financial obligation for that class.  If the 14 day cancellation policy is not received and confirmed by a return email, Specialized Fire and Rescue will invoice in full for all No-Shows in each class.

  • The use of a purchase order to guarantee seat reservation is a courtesy that we offer with prior arrangement.  Please take note that purchase orders guarantee registration and they are legally binding.  Unless the registration is cancelled within the full refund policy time parameters, agencies using purchase orders will be billed for full enrollment costs if the student is a No-Show.